Shipping & Returns Policy – ProductKey

Thank you for shopping with ProductKey! We strive to ensure a seamless shopping experience. Please review our shipping and returns policy for important details regarding your purchase.

Shipping Policy

  • Shipping Locations: We currently ship to all regions within [your service areas]. International shipping is available to select countries.
  • Processing Time: Orders are processed within 1-2 business days. You will receive a tracking number once your order has been shipped.
  • Shipping Costs:
    • Free shipping for orders over [amount, e.g., $200].
    • Standard shipping rates apply for orders below this amount, starting at [rate, e.g., $20].
  • Delivery Time:
    • Domestic deliveries: 3-5 business days.
    • International deliveries: 7-14 business days.
  • Damaged or Lost Shipments: If your bike arrives damaged or is lost in transit, please contact us at [email] within 48 hours of receiving the product for assistance.

Returns Policy

Exchange Policy: Exchanges are available for defective items only.

Eligibility: Returns are accepted within 30 days of delivery for items in their original condition, unused, and in the original packaging.

Non-Returnable Items: Customized bikes or accessories are not eligible for returns.

Return Process:

Contact us at [email] with your order details to initiate a return.

Ship the product back to the provided address at your expense.

Once inspected, refunds will be processed to your original payment method within 7 business days.